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Frequently Asked Questions
What kind of products do you offer at Smart Commerce Pros?
We are a multi-category store dedicated to elevating your lifestyle. Our collection includes high-quality electronics and gadgets, modern home interior decor, and a wide range of daily essentials including groceries. We curate our products to ensure they meet our standards of innovation and reliability.
How can I track my order once it is placed?
Once your order is dispatched, you will receive a confirmation email and an SMS containing your tracking number. You can use this number on our “Track Order” page or the courier’s website to stay updated on your delivery status in real-time.
What is your return and exchange policy?
Customer satisfaction is our priority. We offer a hassle-free return and exchange policy within 7 days of delivery for most items, provided they are unused and in their original packaging. Please note that for grocery and perishable items, returns are only accepted if the product is damaged or incorrect at the time of delivery.
Are the electronics and gadgets covered under warranty?
Yes, most of our branded electronics and smart gadgets come with a manufacturer’s warranty. The specific warranty period is mentioned on the individual product page. If you face any issues, our support team is always here to guide you through the claim process.
Do you offer home delivery across the country?
Absolutely! We provide reliable and fast shipping services nationwide. Whether you are ordering a small gadget or bulk groceries, we ensure your products reach your doorstep safely and on time. Shipping charges and delivery times may vary based on your location.
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Have questions about your order, or a general enquiry
Free shipping on orders over a Rs.20,000
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